FAQ

Frequently Asked Questions

Shipping

How much is shipping?
₹99 flat shipping on all orders, delivered in 5–8 working days.

When is my order dispatched?
Orders are processed promptly after payment confirmation; delivery takes 5–8 working days across India, stock permitting.

Why do battery orders take longer?
Batteries ship by surface transport and may take 6–7 extra days.

Returns & Warranty

What is your return policy?
No returns/replacement except for manufacturing defects — report within 5 days of delivery.

How long do refunds take?
Approved refunds are processed within 15 business days to your original payment method.

Is there a warranty?
Yes — a minimum 15-day warranty on manufacturing defects; we replace or repair free of cost.

Payments & GST

What payment methods do you accept?
UPI, cards, netbanking and wallets via Razorpay secure checkout.

Do you provide GST invoices?
Yes — GST invoices are available for business and institutional buyers on request.

Products

Where do you ship from?
Registered office: Satna, Madhya Pradesh. Dispatched from Bengaluru, Delhi NCR & Hyderabad — shipping pan-India.